Auto-payment is processed every month on the same day as your initial payment.

If that date doesn't exist in a given month (e.g., February 29),

you'll be charged on the last day of the month (e.g., March 31).

For annual plans, you'll be charged once a year on the purchase date. The same rule applies—if the date doesn't exist, the charge will occur on the last day of the month.

You can cancel your subscription anytime through the Support Center, except on the billing day itself.

Even after cancellation, you'll continue to have access until your next billing date.

All prices include VAT (Value Added Tax).

Prices may change in accordance with internal policy.

If your payment method has changed or there are insufficient funds, the payment may fail, and auto-payment may be canceled.

If you haven't used any coins after payment, you can request a cancellation within 7 days of purchase.

For annual plans (which include discounts), early cancellation will be refunded based on a prorated monthly rate at the regular price.

If more than 7 days have passed, or if any coins have been used, a partial refund will be issued based on the undiscounted rate.

Refunds or cancellations are processed within 3 business days of your request.

For details, please refer to our Terms of Use.

Refunds or cancellations may not be possible in the following cases:

• If you used free payment methods such as event rewards, coupons, or compensation coins
• If you used all the paid service credits received after purchase
• If the cancellation period for your payment method has expired

If the buyer is under 20 years old, a legal guardian can request a refund.

However, if the payment was made using an account or card under an adult's name, the cancellation may not be allowed.

Coins are automatically deducted based on actual usage at the moment you run a feature (starting analysis, running generation, sending a search/chat, exporting, etc.).

• Time-based features (e.g., video/audio analysis): Deducted based on the processed length (in minutes/seconds).
• Usage-based features (e.g., chat, search, script/title creation or editing): Deducted per request.
• Creation/generation features: May be deducted based on how many items you generate at once.
• Export: May be deducted per project after the first export.

You can check the exact deduction history on the Home screen by clicking the coin icon to open the coin usage history.